Privacy policy

Last updated: July 11, 2025

Giaaz operates this store and website, including the information, content, features, tools, products and services, in order to provide you, the customer, with an appropriate shopping experience (the "Services"). Giaaz is supported by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you visit, use, make a purchase or any other transaction through the Services or when you communicate with us. In the event of a conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy will prevail with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services you confirm that you have read this Privacy Policy and understood the information regarding the collection, use and disclosure of your information.

Personal data we collect or process

When we use the term "personal data" we mean information that identifies or is reasonably linked to you or another person. Personal data does not include information collected in anonymous or anonymized form so that it cannot identify you or be linked to you. We may collect or process the following categories of personal data, including inferences derived from such personal data, depending on your interaction with the Services, where you live and to the extent permitted or required by applicable law:

• Contact details including name, address, billing address, shipping address, phone number and email address.
• Financial data including credit card numbers, debit card and financial account numbers, card payment data, financial account data, transaction details, payment method, payment confirmation and other payment details.
• Account data including username, password, security questions, preferences and settings.
• Transaction data including items you view, add to cart, add to a wishlist or purchase, return, exchange or delete, and past transactions.
• Communications with us including information you include in communications with us, for example if you submit a dispute to customer support.
• Device information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information including information about your interaction with the Services, as well as how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us or provide us with your personal data;
• Automatically through the Services including via your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement a particular technology and when they collect or process your personal data on our behalf;
• From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

• Provide, personalize and improve the Services. We use your personal data to provide the Services to you, and to perform our contract with you; process your payments; fulfill your orders; remember your preferences and items of interest; send you account-related notifications; process purchases, returns, exchanges or other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and to create a personalized shopping experience, for example with product recommendations related to your purchases. This may include using your personal data to personalize and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising and promotional communications by email, text message or postal mail, and to show you online ads for products and services within our Services or on other websites, including based on items you previously purchased or added to your cart and other activity within the Services.
• Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate or act against potentially fraudulent, unlawful, unsafe or harmful activity; and protect public safety and our services. By choosing to use the Services and register an account you are responsible for protecting your credentials. We recommend you do not share username, password and other access details with anyone.
• Communications with you. We use your personal data to provide customer support; respond to you; offer you effective services and maintain our business relationship with you.
• Legal grounds. We use your personal data in accordance with applicable law or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in testimony, potential or ongoing litigation, or other legal proceedings; to enforce or investigate potential breaches of our terms or policies.

How we disclose personal data

In certain circumstances we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, sellers and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, storage, fulfillment and shipping).
• With business and marketing partners to provide you with services and marketing communications. For example, we use Shopify to provide personalized ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their privacy notices. Depending on where you live, you may have the right to ask us not to share your data to show you personalized and marketing ads based on your online activity with different merchants and websites.
• When you request or authorize disclosure of certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants and similar requests); to enforce terms and policies, and to protect or defend the Services, our rights and those of our users or others.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries different from yours. Additionally, to help you protect, grow and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as other merchants and with Shopify. To provide such advanced features, Shopify may use personal data collected from your interactions with our store, other merchants and Shopify itself. In those circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights related to the use of your personal data for those purposes. For more information about how Shopify uses your personal data and the rights you may have, you can review the Shopify's Consumer Privacy Notice . Depending on where you live, you may exercise certain rights regarding your personal data here Shopify Privacy Portal Link.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you open links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy and security of those sites, nor for the accuracy, truthfulness and reliability of the information contained therein. Information you provide in public or semi-public contexts, including what you share on third-party social platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction on their use by us or third parties. Our inclusion of such links does not imply any endorsement by us of the content of those platforms or their owners or operators, except as disclosed in the Services.

Minor data

The Services are not intended for use by minors and we do not knowingly collect personal data from children below the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you can contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we are not aware of the "sharing" or "sale" (as those terms may be defined under applicable law) of personal data of individuals under 16 years of age.

Data security and retention

Please note that no security measure is perfect or impenetrable and we cannot guarantee "absolute security." Additionally, data you submit to us may not be secure while in transit. We recommend using only secure channels to communicate confidential or sensitive information to us.

The retention period for personal data depends on various factors, such as whether we need such data to maintain your account, to provide you the Services, comply with legal obligations, resolve disputes or enforce other contracts and policies.

Rights and choices available to you

Depending on where you live, you may enjoy one or more rights regarding personal data, including those listed below. However, such rights are not absolute and may only apply in certain circumstances and we may refuse your request to the extent permitted by law.

• Right of access/knowledge. You may have the right to request access to your personal data in our possession.
• Right to deletion. You may have the right to request deletion of your personal data in our possession.
• Right to correction. You may have the right to request correction of your personal data in our possession.
• Right to portability. You may have the right to receive a copy of your personal data in our possession and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Manage communication preferences. We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. For more information on how Shopify uses your personal data and your potential rights, including those related to data processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be penalized for exercising these rights. Before processing your requests, it may be necessary to verify your identity, to the extent permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will ask them to provide proof they are authorized by you and we may ask you to verify your identity directly. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal data, contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to report your complaint to the local data protection authority. For the EEA, you can find a list of the responsible data protection authorities here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside.

If your personal data is transferred outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent UK authorities, unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the website, update the "Last updated" date and provide notice as required by applicable law.

Contact

If you have questions about our privacy policies or this Privacy Policy, or if you wish to exercise any rights available to you, call the number , send an email to countdownowshop@gmail.com or contact us at Via Paolo Borsellino 161 C, Casandrino, NA, 80025, IT For the purposes of applicable data protection laws, we are the data controller of your personal data.